LATEST NEWS:

THE COFFEE CLUB WINS BEST FRANCHISE AWARD

Created: 17, Jan 2012

The Coffee Club was awarded Food and Beverage Franchise System of the Year at the Westpac New Zealand Franchise Awards held in Auckland on Saturday evening. The Coffee Club now have 35 cafes and restaurants

GET BLUE FOR SEPTEMBER!

Created: 17, Jan 2012

BLUE SEPTEMBER

The Coffee Club New Zealand supports ‘Blue September’ in an effort to raise monies and increase awareness of prostate cancer. During the month of Blue September, five cents

OUR STORE

 

 

 

 

 

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EXCELLENT COFFEE

 

 

 

 

 

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