OUR VISION
To be the New Zealand leader in retail food, coffee and franchising.
OUR MISSION
We provide:
• Good Food, Great Service & Excellent Coffee
• A welcoming relaxed meeting place enriching contemporary lifestyle
• The answer to "Where will I meet you?"
OUR CORE VALUES
Customer Service
Our focus is our customers, both internal & external. Everything we do revolves around ensuring that all our customers have positive and productive contact with us.
Teamwork
We encourage and support each other to achieve our best at all times in a safe, fun and relaxed environment.
Accountability
We accept responsibility for our actions and are accountable for the results achieved.
Positive Relationships
We actively promote a positive and satisfying work environment and represent The Coffee Club positively at all times.
Continual Improvement
We constantly re-evaluate our services and actively elicit, listen and act upon information for continuous improvement, actively promoting innovative practice in all that we do and are involved with.